Christian D.
Christian D.
18:11 02 Dec 22
I felt it difficult finding a trustworthy, quality European shop in Orange County and quality motors has always been my go to. Brain is always extremely helpful and they will always have my service!
Patrick O.
Patrick O.
22:13 28 Nov 22
Quality Motors did it’s usual superior quality work on our 2017 BMW X5. Thorough, responsive, and only necessary work. Provided clean newer loaner vehicle without issue. Service was done quickly and was reasonably priced. This business has our strongest recommendation.
Don K.
Don K.
18:36 16 Nov 22
Angelle H.
Angelle H.
16:49 21 Oct 22
We got a used car that threw a 'check engine' light soon after buying it. We brought it in for diagnostics. John soon found out that the dealer had engaged in some shady practices, and not only went to bat for us with the extended warranty company, but also gave us the information we needed to resolve the situation with the dealer to take the car back. I can't say enough about how far above and beyond John went to help us. Despite a huge run around from the warranty company, and a ton of extra documentation and work needed to help us resolve the issue, he was continuously professional, courteous, and kind. He was patient in what must have seemed like an endlessly frustrating situation, and really could not have done more to help us. I'm really, really grateful for everything John and Quality Motors did for us. HIGHLY RECOMMEND them for anything you need. They're honest, ethical, and just great people.
WanderLust
WanderLust
12:55 17 Oct 22
Exceptional customer support.
Guitar M.
Guitar M.
23:38 06 Oct 22
Simply knowledgeable, friendly, caring...they always do the job 100%, and fix things I missed many times. Very customer focused. As long as I have cars they work on, these guys have my business.
Tim S.
Tim S.
18:33 30 Sep 22
Herman Van der L.
Herman Van der L.
17:22 26 Sep 22
Quality Motors is an excellent service shop, I will not take my vehicle to any other location
Tim C.
Tim C.
18:24 22 Sep 22
We have been using Quality for many years and have always been impressed with their service levels and BMW repair/upkeep work.
Ian D.
Ian D.
17:12 02 Sep 22
Fantastic crew here. Handled everything on my BMW and are extremely polite and helpful.
Cheryl P.
Cheryl P.
17:46 01 Sep 22
Very friendly service, but missed some details (didn’t wash the vehicle as stated and left the protective paper on the floor) at my last visit which was a repeat visit as there was oil leaking after they performed an oil change. Disappointed I had to schedule time to go back, but they fixed the issue.
Ellye O.
Ellye O.
20:22 18 Aug 22
This place is 1000% the best. Thank you for taking incredible and such fast care of me!
Traci D.
Traci D.
20:11 31 Jul 22
Excellent service excellent experience I highly recommend quality motors associates
Nancy D.
Nancy D.
21:55 09 Jul 22
The customer service is off the charts! No wonder they have been on business so long! I highly recommend Quality Motors and their professional staff. We have shifted all of our business to them.
Keith De J.
Keith De J.
17:13 07 Jul 22
Obtain Great service on your BMW! Very good work.
Ron M.
Ron M.
19:11 05 Jul 22
Julie G.
Julie G.
13:25 21 Jun 22
Great service 👏 👍
Nima L.
Nima L.
23:19 20 Jun 22
Friendly staff, reasonable prices, and great work. Would recommend 100% thank you!!
Scott B.
Scott B.
17:45 20 Jun 22
I’ve been taking my BMW to Quality Motors since 2013 and they’ve keep it running well, while providing a more affordable service option than the local dealership. I trust them to tell me what needs to be and what will need to be done in future. I highly recommend their service.
Immie Van E.
Immie Van E.
05:53 07 Jun 22
Russ F.
Russ F.
17:21 06 Jun 22
Patti M.
Patti M.
17:15 02 Jun 22
Randy R.
Randy R.
17:11 27 May 22
These guys at Quality Motors are the only people I trust with our vehicles. They are fairly priced, honest, knowledgeable and have a great facility. I brought my MBZ in because of a brake warning light. I was driven home in their courtesy shuttle and after an hour they called me with the diagnostic. I approved the work which was fixed promptly. Upon completion they found additional problems but Brian said he'd call the MBZ Dealer and see if it was covered. Now mind you my car is a 2005 e500 with 80,000 miles. So I thought that there was no way it would be covered. Sure enough it was covered 100% at no cost to me. The guys at Quality Motors saved me $4,700 dollars. Who does that? No one I've ever dealt with or heard of.
Jonathan R.
Jonathan R.
17:54 26 May 22
Ilyse T.
Ilyse T.
17:13 06 May 22
Christina B.
Christina B.
17:29 05 May 22
Quality Motors provides superior service. The name Quality says it all and accurately describes their magnificent expertise. They have meticulously cared for both my Mercedes Benz & BMW over the last 20 years. They are honest and centered in lovingkindness. We currently live in LA and STILL drive to south OC for all services & repairs. Quality Motors is the ONLY place we will ever take our European cars. They have been in business over 40 years - there is a reason this shop is super successful and clients drive long distances to entrust their cherished treasures to John & Brian.
Marvin G.
Marvin G.
17:46 02 May 22
They are the BEST!!
Craig W.
Craig W.
17:19 18 Apr 22
Ryan M.
Ryan M.
17:17 18 Apr 22
Austin E.
Austin E.
19:37 15 Apr 22
Odile R.
Odile R.
17:14 07 Apr 22
Love Quality Motors!Professional, helpful, knowledgeable.Have been there for MANY years!
RM J
RM J
17:29 06 Apr 22
Laurel M.
Laurel M.
02:44 06 Apr 22
I have been using Quality Motors for 20+ years. I always receive trustworthy advice and great service. Not knowing anything about cars... I appreciate that they explain the problems and we discuss the urgency of the repairs. I highly recommend Quality Motors!
Scott R.
Scott R.
19:11 21 Mar 22
Stand up team of guys, great service and communication, quality work. had the car towed on Saturday and used the key drop box as they were closed. 1st thing Monday they called and talked me through the process.Everything they said they would do, they did, and under estimate! they treat you better than family. You won't be disappointed!
Rich O.
Rich O.
18:43 17 Mar 22
Quality Motors was very helpful and provided all of the services of a dealer without dealer pricing. Even a ride to my home and available loaner cars.
Thomas H.
Thomas H.
23:30 14 Mar 22
Janine T.
Janine T.
18:19 28 Feb 22
Great service! On time, professional, and fair pricing. Highly recommend.
Gorton V.
Gorton V.
20:05 14 Feb 22
fast, friendly, professional service! Very good service!
Steven B.
Steven B.
16:28 29 Jan 22
Fast and reliable service repair company.
Rachel P.
Rachel P.
00:33 28 Jan 22
Ronald P.
Ronald P.
19:02 13 Jan 22
Melissa M.
Melissa M.
21:10 05 Jan 22
Always the best experience. Very honest and trustworthy.
Deborah O.
Deborah O.
18:10 17 Dec 21
Alice P.
Alice P.
04:42 17 Dec 21
Quality Motors is such a refreshing experience after a lifetime of grumpy mechanics. They do a great job and they are polite with accommodating drop offs! Their prices are competitive as well. Highly recommend!!
Viennarose P.
Viennarose P.
19:06 26 Nov 21
Iakov N.
Iakov N.
04:33 24 Nov 21
Easy to deal with
michael G.
michael G.
00:52 27 Oct 21
Ryan O.
Ryan O.
00:23 26 Oct 21
I have been going to Quality Motors for over 8 years and they never disappoint. They are a shop of excellence and integrity who will always provide the best value and support. I would highly recommend them for any BMW owner.
Daniel G.
Daniel G.
21:24 25 Oct 21
david T.
david T.
18:03 25 Oct 21
clara
clara
22:54 16 Oct 21
Quality Motors lives up to its name — I have never before experienced such quality professional, attentive, and bespoke automotive support. Ever. I experienced car problems on the last leg of a road trip from San Francisco to San Clemente — stressful. I received a referral to Quality Motors and reached Brian Sanders, who was amazing from the time he picked up the phone, to talking through the issues and price points, to delivering my car back on time. In fact, I ran late in picking up my car — and Brian was still in good spirits when I showed up. Not only that, my car had been washed. A big thank you to Brian and the team for being so terrific. My only regret is that I don’t live in Southern California so that I can be a frequent customer.
Brian S.
Brian S.
09:19 12 Oct 21
Janet M.
Janet M.
21:49 09 Oct 21
Been going here for years for my BMW. Never felt overcharged or over sold--they are honest, fair and reliable. John is great. Also, they have rental cars if you need to leave your car there, as well as a shuttle.Thank you guys--Janet
Roger P.
Roger P.
17:59 01 Oct 21
Have been to Quality Motors for over 20 years for at least 7 vehicles, excellence.
Carlos S.
Carlos S.
17:07 01 Oct 21
Edward M.
Edward M.
04:55 30 Sep 21
Pre-purchase inspection of car.My extended family has used Quality Motors for years and have always been satisfied with their service.Our respect for the quality of service prompted us to request a pre-purchase inspection of a used vehicle.Quality Motors' detailed review of the car provided a superb overview of the condition of the vehicle and required service.Brian Standers' explanation of all aspects of the inspection was comforting, informative, and confidence instilling.The detailed report on the car exceeded my expectations and provided me with the knowledge I needed to make an informed decision.I would not purchase a used car without having Quality Motors perform an inspection.
S C
S C
00:50 30 Sep 21
took car in for rattling noise coming from front end. the car body noise was diagnosed quickly and repair made at reasonable and fair costs.
Marge H.
Marge H.
17:15 23 Sep 21
The only place I trust to take my car
John L.
John L.
19:49 17 Sep 21
James H.
James H.
19:45 17 Sep 21
Israel Z.
Israel Z.
18:24 21 Aug 21
Satisfied
Andy A.
Andy A.
17:59 12 Aug 21
Had great service from the manager and over all they are a great team will be coming here from now on to get my BMW fixed
Mark T.
Mark T.
17:50 31 Jul 21
These guys did a great job and they were wonderful to deal with. I definitely would recommend them.
Victor M.
Victor M.
17:12 30 Jul 21
Ben is honest, very knowledgeable professional and caring, I highly recommend Quality motors.They have been taking Care of my cars for many years.
Felizardo S.
Felizardo S.
17:07 28 Jul 21
Christopher M.
Christopher M.
01:15 24 Jul 21
Sometimes finding reasonable, professional, courteous people to work on your car is hard. But at Quality Motors that's what you can expect. The team there is very consistent, they are always committed to the customer, always clear with their communication and always reliably listening to what you want. And in the end they help you achieve that. If that's the sort of shop you want to work on your cars, use their simple online appointment system and they will respond to your request right away.
Jason E.
Jason E.
17:09 15 Jul 21
I've taken a couple of my cars here and felt comfortable that they are trustworthy and capable. I'm a "car guy" and have a lot of knowledge of vehicles, everything they've said to be an issue with my vehicle has made sense to me and they back it up with photo documentation. I like having a place i can trust to drop off my vehicles.
Dan J.
Dan J.
19:53 14 Jul 21
Quality Motors does a great job in maintaining my MBZ at a significantly lower cost that you'll find at any MBZ dealership. I heartily recommend them.
Victor M.
Victor M.
19:01 09 Jul 21
Excellent services and they are on time.
Joe B.
Joe B.
18:09 01 Jul 21
David P.
David P.
04:30 23 Jun 21
Barbara W.
Barbara W.
15:03 17 Jun 21
Great experience. Honest, reasonable & professional. Highly recommend.
Barbara M.
Barbara M.
18:58 11 Jun 21
Most excellent service and maintenance for my BMW and have been a customer for at least 6 years. I even bought my car from Quality Motors! The staff and mechanics are excellent, knowledgeable and trustworthy. You will love Quality Motors!
Revy B.
Revy B.
20:47 05 Jun 21
Susan O.
Susan O.
17:04 04 Jun 21
Itz_ M.
Itz_ M.
18:38 25 May 21
This shop is the best. They have loaner cars and local pickup and drop off. The service is reasonable and we’ll priced. I’ve been using them for almost 10 years and trust them with my car.
Linda W.
Linda W.
18:01 22 May 21
I was referred to QUALITY MOTORS and I will forever be grateful for that referral. In all my years of having cars serviced and repaired, THIS WAS THE BEST EXPERIENCE I HAVE EVER HAD. Why? Because the entire process was the most professional andpersonable EVER. They are HONEST and the business is run with INTEGRITY. Fair prices...no hidden surprises or ever a thought of gouging. EXCEPTIONAL MECHANICS who are well trained and fix (!) problems. They use a timely and sophisticated communication process that keeps you informed every step of the way. My service adviser Brian was beyond helpful (and a really nice guy.) They lean over backwards to accommodate YOU.. shuttle, loaner car etc. They are respectful of YOUR time. The owner Mike has put together an entire team who take pride in working for QUALITY MOTORS. It shows. THEIR NAME SAYS IT ALL: QUALITY!!!My go to place forever.
Michelle G.
Michelle G.
02:05 22 May 21
My experience with Quality Motors was exceptional. John was knowledgeable, honest, and personable. The initial quote I received was over $150 less than quoted from a local Mercedes dealership and Quality Motors’ quote included labor and taxes. The repair was performed ahead of schedule and they even took my car to the car wash for a full service wash; she was returned to me looking and performing better than when I dropped her off. Quality Motors is my go to repair shop for all of my car’s future needs.
ubayar1273
ubayar1273
18:35 15 May 21
I discovered them recently and brought my 2016 330e to Quality Motors for the first time last week and have been quite impressed by their customer service, quality of work and reasonable prices compared to the dealers.
david S.
david S.
03:42 13 May 21
I hate needing a car repair but Ben the owner is fair, price is realistic. And the work is goodI have never been disappointed with the work
John D.
John D.
20:25 11 May 21
Norbert K.
Norbert K.
17:38 30 Apr 21
Have seen going to Quality motors since my 2008 328 convertible went out of Mfg warranty. I would recommend this shop.
Jay “UscGaucho” M.
Jay “UscGaucho” M.
20:32 17 Apr 21
Quality Motors is a very professional and knowledgeable outfit. They are honest and forthright and I highly recommend them for your BMW’s service and repair requirements.
Rob S
Rob S
03:28 16 Apr 21
Great service, very professional. My son's BMW 128i was in need of service and I had been thinking about leaving the dealer for a competent shop near my house. I had been receiving their introductory service offer cards in the mail and thought I would give it a try. My advisor Brian went over all the service needed and made recommendations on what was urgent and what was not. The service was completed on time, the car was washed and ready for pick up as promised. I would highly recommend Quality Motors for your service and repair needs.
Peggy F.
Peggy F.
17:21 14 Apr 21
Always an absolutely fabulous experience. Thank you
Frank A.
Frank A.
16:08 05 Apr 21
Very satisfied with my first MIni repairs by Quality Motors.. work done perfectly, on time as promised at a fair price.Frank - Laguna Niguel
David S.
David S.
17:21 04 Apr 21
These guys are the best!! I have used them for 25+ years.
Michael G.
Michael G.
20:04 29 Mar 21
John and his team at Quality Motors always provide the best customer service in the auto care industry. I have taken my cars to several other auto shops around town and have finally found a permanent place for all of my car repairs...I won’t go anywhere else!
David G.
David G.
22:11 26 Mar 21
Always excellent service at Quality Motors.
Toni A.
Toni A.
23:15 19 Mar 21
Quality motors did a complimentary diagnostic testing in my 2016 Audi because another mechanic told me to replace my rotors abs I didn’t think that needed to be done. Quality motors found a few things that needed repair but NOT MY ROTORS! I appreciate their upfront attitude and honesty. Brian who I was in contact with was friendly and took the time to explain everything to me. I didn’t end up fixing any of the minor things they found wrong but I will soon. There was no pressure to perform the service immediately and the diagnostic was free. I look forward to getting my vehicle repairs with them in the future.
Amy P.
Amy P.
18:23 18 Mar 21
Excellent service all around! Brian is always honest, professional and goes above and beyond to assist your needs. Great job on repairs and fair and reasonable prices. I would highly recommend Quality Motors!
Bill M.
Bill M.
19:07 11 Mar 21
Richard P.
Richard P.
00:34 04 Mar 21
We have been taking our car to Quality Motors for more than five years. Always excellent service, work always completed in a timely manner. Always repaired on the first visit. All the staff are very professional. Thank You Quality For Your Outstanding Service.
Fernando R.
Fernando R.
06:42 22 Feb 21
Saw some reviews for this business on line. I called and talked to Brian. He was very helpful and very profesional. I made an appointment for an oil change on my Mini Cooper. Service was very good and very detailed and profesional. I think it's a little bit on the expensive side. I país over $200 for an oil change and an air filter.
Mario O.
Mario O.
19:04 20 Feb 21
Ken W.
Ken W.
19:26 16 Jan 21
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