As we look back on the past year and consider all the wonderful customers and business associates we have the good fortune to serve and work with, all of us here at Quality Motors are overwhelmed with a profound sense of gratitude. We really do appreciate every one of you, and our shop newsletter is just our way of saying that to everyone at once—Thank You!
What’s ahead for 2018 as we begin our march forward? One thing you can ...
As 2017 winds to a close, our thoughts turn once again to all those who make what we do here at the shop possible. We’re referring, of course, to YOU, our valued customers. It’s your loyalty and “word-of-mouth” referrals of family, friends, and business associates that are the very foundation of our business—thank you! Everyone here at Quality Motors would like you to know that we never take your trust for granted. Each and every day, on each and every ...
Continue Reading →A “Smart” bicycle helmet is in development by the Volvo Corporation that promises to reduce vehicle-bicycle collisions. Not only does the helmet provide impact protection, it is also equipped with a GPS transmitter that constantly uploads the cyclist’s location, direction, and speed to a cloud-based tracking system which maps it and compares it in real time to vehicle transmitted data in the same area. Whenever tracked trajectories threaten to overlap at the same time, a warning signal is transmitted to ...
Continue Reading →As 2017 unfolds, all of us here at Quality Motors want you to know how much we really do appreciate the trust and loyalty you display each time you stop in to see us or send a referral our way. We will never cease to give you our very best with each passing day because you deserve nothing less. The most important measurement of a shop’s success is its customer satisfaction. In fact, it is the only measurement that really ...
Continue Reading →Asphalt starts out as a very hot goo. As it cools, it becomes hard (so we can drive on it), but also, somewhat brittle. Potholes begin as tiny cracks in the hardened surface of asphalt, due to traffic vibrations and the weight of heavy vehicles. These cracks allow water and ice to penetrate the asphalt surface and accelerate its degradation. The end result? Potholes. A materials science team at a university in the Netherlands has come up with a solution: ...
Continue Reading →A 100+ pound wheel and tire combo of a passing tractor-trailer rig came off and careened through an Illinois home that was located adjacent to the highway. The homeowner, who was sitting in his favorite chair watching TV at the time, said the wheel came through a front window, bounced off the floor in front of him, then off of his new flat screen television, smashing it to pieces, before heading into the dining room where it wrecked a china ...
Continue Reading →No one wants to be this guy. However, it is all too easy to find yourself in his shoes. All you have to do is ignore the temperature gauge or warning light on your dash board, or neglect the periodic maintenance that your vehicle requires to remain safe and reliable.
The fall season is the perfect time to get your vehicles ready for the upcoming colder weather, and a cooling system check should be at the top of that list. Coolant fluids deteriorate over time. A simple quality check ...
Continue Reading →Let’s face it, being average means you’re as close to the bottom of the group as you are to the top. Our goal is to be the very best auto repair facility in the Laguna Niguel and surrounding area! We want to set the standard that other shops can only hope to strive for. Toward that objective, it is the aim of every member of the QualityMotors team to excel in high quality repairs, efficient production, and superior customer service.
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Vehicle batteries have it rough. Extremes of temperature, humidity, and constant charging and discharging begin to wear a battery down from the very first time it is called upon to work. The problem is, batteries tend to work OK or not at all. Very seldom are you given fair warning that total failure is imminent. Vehicle batteries typically last no more than 3-5 years under normal operating conditions. After that, their ability to accept and hold a charge is compromised.
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Fresh engine oil is amber in color and turns black when it is dirty. Dirty brake fluid, on the other hand, looks just like clean engine oil. Why replace something that looks clean? How would brake fluid get dirty anyway? Doesn’t it just sit there and only move around a tiny bit when you step on the brakes? Why replace it at all? Is it important?
The fact is, no other fluid is more critical to your ...
Continue Reading →From time to time, many of our clients receive notices from the manufacturer notifying them of a recall situation. They are being instructed to take their vehicles to their local dealer to satisfy these recall notices. So far, no problem. Expecting nothing more than a free replacement of a defective part or some other update to their vehicle, owners are also receiving a “courtesy” inspection of the entire vehicle along with a laundry ...
Continue Reading →Now is the best time to get your vehicles ready for summer’s upcoming heat. Below is a quick checklist for ensuring your drives in the sun will be memorable ones for all the “right” reasons.
Did you know that if your average drive is just a short hop to work, or frequent, quick errands, you may need to change your engine oil more often than the average driver?
The problem is, short trips around town don’t allow your car’s engine to adequately warm up to a temperature that can burn off all the contaminants and moisture that inevitably collect inside an engine. Instead, these contaminants build up in the engine’s oil, necessitating more frequent filter and ...
Continue Reading →As 2016 gains momentum, everyone here at Quality Motors cannot help but consider all of our blessings. We are referring to all of our loyal customers, business associates, and friends. We are referring, of course, to YOU! This newsletter is just one way for us to say thank you. Every time you receive it, please remember that we are thinking about you and this is our way of reaching out to express our appreciation for your loyalty. We know how privileged and honored we are to have earned ...
Continue Reading →You can get your vehicle repaired anywhere, right? After
all, parts are parts. Every shop in town must buy the same parts.
So what difference does it make who works on your car?
The answer lies in the question: “What difference does it
make who works on your car?” All the difference in the world!
The proper repair and care of your vehicle boils down to
people; the “who” is the most important part of this equation.While
parts are parts, ...
Your vehicle’s tires are expensive. You want them to last as long
as possible. So, what are the three most important things you can
do to ensure the longest possible life for your tires?
It is very hard to compare “apples to apples” when deciding
between auto repair shops. By contrast, when shopping around for
a new refrigerator, once you decide on a make and model you can
easily compare vendors based solely on price. The product itself
is exactly the same regardless of who you buy it from.
Car repair is different. Parts ...